Have an IT question, need urgent support, or want to talk about a technology project? We're here — reach out and we'll get back to you promptly.
We're committed to providing unwavering support. Whether you're dealing with an urgent IT issue or planning a new technology project, we respond promptly to every call.
We aim to respond to all inquiries within a few hours during business hours (Mon–Sat, 9AM–5PM). For managed services clients, priority response times are part of your service agreement.
Yes — nonprofit IT support is one of our specialties. We understand the budget constraints and mission-driven priorities of nonprofit organizations and offer solutions designed specifically for them.
We serve Chicago and the surrounding suburbs. Most clients are in the greater Chicago metro area, though we can support some services remotely regardless of location.
We offer flexible pricing: hourly rates for one-time work, project-based fees for defined scopes, and monthly contracts for ongoing managed services. We discuss pricing transparently upfront — no hidden fees.
Absolutely. We frequently come into environments with existing infrastructure and vendors. We assess what you have, identify gaps, and build on your foundation rather than starting from scratch unnecessarily.